Client workspace guide · Transparency you can see

Your setup, run as a project. Every step on screen.

Saying “transparent” is easy. Here is what it looks like. These are the real Vantablack portal screens, filled with demo accounts, from the quote to the issued licence, including the moments that usually go wrong and how they are solved.

  1. 1Accept an itemised quote
  2. 2Tick your checkpoints
  3. 3Ask on your discussion board

Everything else, from authority submissions to follow-ups, is on us, and you can watch it happen.

Your route at a glance · planning view

Your first day in the workspace.

Planning view with demo accounts. Your private link shows your own agreed scope and current status. Select a step to see who acts and what happens next.

VANTABLACK / THE CONNECTED ROUTE

Your first day in the workspace.

Follow the numbered route
Select a checkpoint for detail
  1. 01Open your linkView checkpoint

    Required records and responsibilities

  2. 02Review acceptanceView checkpoint

    Evidence, review and unresolved gaps

  3. 03Follow your checklistView checkpoint

    Evidence, review and unresolved gaps

  4. 04See who acts nextView checkpoint

    Required records and responsibilities

  5. 05Keep your recordsView checkpoint

    Activity, conditions and issued record

Planning view with demo accounts. Your private link shows your own agreed scope and current status.

Open full-size topology ↗
Read the steps
  1. Open your link — Required records and responsibilities
  2. Review acceptance — Evidence, review and unresolved gaps
  3. Follow your checklist — Evidence, review and unresolved gaps
  4. See who acts next — Required records and responsibilities
  5. Keep your records — Activity, conditions and issued record
  1. 01Illustration: Open your linkOpen your linkView step +

    Responsible: Client

    Read the quote and confirm your details.

    Next: Review acceptance

    Time: Confirmed for your file; see the estimate below.

  2. 02Illustration: Review acceptanceReview acceptanceView step +

    Responsible: Client + Vantablack

    Check the scope, terms and available payment arrangements.

    Next: Follow your checklist

    Time: Confirmed for your file; see the estimate below.

  3. 03Illustration: Follow your checklistFollow your checklistView step +

    Responsible: Client

    Provide the application information and requested files.

    Next: See who acts next

    Time: Confirmed for your file; see the estimate below.

  4. 04Illustration: See who acts nextSee who acts nextView step +

    Responsible: Client + Vantablack

    Read the checkpoint owner, status and next update.

    Next: Keep your records

    Time: Confirmed for your file; see the estimate below.

  5. 05Illustration: Keep your recordsKeep your recordsView step +

    Responsible: Client + Vantablack

    Use the same workspace for handover and agreed follow-up.

    Next: Agree the next service only if needed

    Time: Confirmed for your file; see the estimate below.

Time estimate

Your assigned checkpoints carry the case dates. No universal setup deadline is promised by this demo.

Costs before you proceed

Check the itemised quote before acceptance. Payment confirmation and access follow the configured portal flow; online card checkout is not connected.

Visits and presence

The workspace is online. Any authority, bank or identity appointment is confirmed separately for your case.

Prepare these documents

  • Your accepted quote and agreed scope
  • Application information requested for your case
  • Only the documents on your assigned checklist
Demo portal screenshot showing an itemised quote
See what the record looks like.

View the demo workspace · Check service fees

Example data, not a live client file or proof of authority approval.
Before you start

Every fee, itemised, before you accept.

Your quotation lists our service fee and every authority fee as separate lines, at cost, with optional add-ons switched off until you choose them. You see the total before you commit.

  • Our service fee on its own line
  • Authority fees shown at cost, never bundled
  • Optional extras are off unless you tick them
  • Receipts handed over after every payment
Screenshot of the Vantablack client portal: Every fee, itemised, before you accept. Demo quote with example figures. Your real quote uses the current published prices and authority fees.
DemoDemo quote with example figures. Your real quote uses the current published prices and authority fees. Example data, not a real client.
Stage 1 · Day one

Your workspace opens the moment you are paid up.

The moment your payment is confirmed, you meet your team by name: your consultant, your operations lead and your account manager. The journey map shows where your setup stands, and checkpoints split the work: what you are accountable for and what we are accountable for, each with a due date.

  • Your team named on day one, with each person's level and client rating
  • Green ticks for every stage already done
  • “Needs you” tags on the steps that wait for you
  • Our own next actions, with dates, so you can hold us to them
Screenshot of the Vantablack client portal: Your workspace opens the moment you are paid up. Demo account: Layla, Cedar Lane Design FZ-LLC (IFZA).
DemoDemo account: Layla, Cedar Lane Design FZ-LLC (IFZA). Example data, not a real client.
Challenge · A document is rejected

A blurred passport copy, fixed in a few minutes.

The authority returns the application. Operations posts exactly what is wrong and what is not. You ask a quick question, your consultant answers under it, you upload a new copy and tick your checkpoint. We resubmit the same day.

  • The exact reason, in plain words
  • Your question and the answer stay together
  • One tick, then we confirm and resubmit
Screenshot of the Vantablack client portal: A blurred passport copy, fixed in a few minutes. Demo account: Omar, Northwind General Trading LLC (Mainland).
DemoDemo account: Omar, Northwind General Trading LLC (Mainland). Example data, not a real client.
Challenge · The trade name is not approved

A rejected name becomes three ready alternatives.

The PRO team explains why the name was refused and proposes three alternatives that keep your brand.

You choose one; nothing is resubmitted without your choice.

  • Why it was refused
  • Three options prepared for you
  • You decide; we act the same day
Screenshot of the Vantablack client portal: A rejected name becomes three ready alternatives. Demo account: Hana, Saffron Kitchen Studio (Mainland).
DemoDemo account: Hana, Saffron Kitchen Studio (Mainland). Example data, not a real client.
Stage · Waiting on the authority

Even “no change” is an update.

When a step sits with the authority, you still hear from us: what we chased, what we expect and when the next update is due. Nothing is needed from you, and the workspace says so.

  • The next update time is always shown
  • You know who acts now: you, us or the authority
  • No chasing us for news
Screenshot of the Vantablack client portal: Even “no change” is an update. Demo account: Daniel, Brightpath Consulting FZCO.
DemoDemo account: Daniel, Brightpath Consulting FZCO. Example data, not a real client.
Stage · Your signatures

Four signatures, ticked off one by one.

When the documents are ready, each signature becomes a checkpoint with its own due date and a short note on how to complete it.

  • One checkpoint per document
  • An email the moment a signature needs you
  • Clear dates so the licence is not delayed
  • Ticks you can see your consultant confirm
Screenshot of the Vantablack client portal: Four signatures, ticked off one by one. Demo account: Priya, Lumen Health Tech FZ-LLC.
DemoDemo account: Priya, Lumen Health Tech FZ-LLC. Example data, not a real client.
Done · Licence issued

The licence arrives, and the record stays.

The journey map reaches 100%. Your licence and signed documents are in Project documents, and your account manager takes over with a welcome call. Your key dates are set: renewal reminders 60, 30 and 7 days before, Corporate Tax registration and e-invoicing. Your bank account and visa steps start, and your company can become a Vantablack partner and win work from our clients.

  • All documents in one place, to download any time
  • Renewal, tax and e-invoicing dates added before you ask
  • Bank-ready pack prepared from your file
  • An invitation to earn as a partner
Screenshot of the Vantablack client portal: The licence arrives, and the record stays. Demo account: Layla, Cedar Lane Design FZ-LLC (IFZA).
DemoDemo account: Layla, Cedar Lane Design FZ-LLC (IFZA). Example data, not a real client.

What stays private

  • Your workspace opens only from your private link, with a code sent to your email.
  • Our internal team notes and internal files are never shown to you or anyone else.
  • Notification emails say there is an update, not what it says. You read it securely in the portal.
  • Your workspace is never visible to other clients or community members.

Ready to see your own journey map?

Tell us what you plan to build. Or sign up to the Vantablack Community and look around first.

Apply this to your business

What else is needed after the licence is issued?

Why this matters

After getting the licence, check banking, accounting, visas, records and any permits needed to operate. Agree who will handle each requirement and keep the supporting documents.

What could change the answer?

New products, services, owners, locations or employees can trigger additional reviews after formation.

Check these details first

  • A list of your company’s required filings and renewals
  • Responsible owners and supporting records
  • Banking and transaction readiness
  • Permissions for the work you will do

Choose your next step

Client experience · interface examples

From request to a reviewed result.

These example screens explain the workflow. They do not show real clients, bids or completed work.

Interface example: 1. A clear request and written scope
1. A clear request and written scope
Interface example: 2. Choose the delivery provider
2. Choose the delivery provider
Interface example: 3. Follow the assigned work and review the result
3. Follow the assigned work and review the result
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